Wellhub Support

Benefits for you

  • Simplify the attendance control of Wellhub members, reducing the burden on your team; This way you won’t miss a check-in.
  • Make it easier for Wellhub members to access your facility and ensure a user-friendly check-in experience.
  • Open up new sources of income by offering your offer to Wellhub members.

Set up interface

  • Add Wellhub settings for box in ThirdPartyIntegrations page.
  • Set Wellhub Gym Box Id for box.
  • Enabled Booking and access API for Box
  • Add Wellpass settings for user in UserDetails page.
  • Set WellhubUserId for user.

Wellhub CheckIn

  • If a Wellhub user tries to check in for class, we will validate the Wellhub user.
  • First, we are checking if Wellhub Access API is enabled for the box or not.
  • We will get Wellhub Gym Box Id from Box Settings.
  • Then get the Wellhub User Id from the user settings.
  • Call the Wellhub validate access API to validate Wellhub user and box.
  • If we get success (status code 200), then the user can check in for class; otherwise, we will show an error.

Wellhub Webhook CheckIn

  • Wellhub will notify us when user check-in in other gym.
  • First we will validate webhook secret key.
  • We will get Wellhub box id and user id from event data.
  • We will load user details base on Wellhun user id else create new user using DropIn.
  • Send an email to box owners and user.
  • Check Automatic Wellhub CheckIn is set or not for box.
  • If it is set then check Wellhub Access API Enabled and load Wellhub Box Id.
  • Then Validate Wellhub user using Wellhub Box Id and Wellhub User Id.
  • If validation success then we will set Attended for Participation / User.
  • Set external check-in provider for Participation / User.

Wellhub user account

  • User can add details of Wellhub on signup / drop-in.
  • User can add Wellhub User Id at the time of signup.
  • User can add Wellhub User Id at the time of drop-in.
  • Wellhub User Id will save in user setting


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