Related Users

Related users are dependents which can be used for Registration, Payments, SEPA

  • You can register related user to a class / schedule.
  • Your SEPA details will use for payment if your related user doesn’t have it.
  • You as a parent user can’t use related user’s SEPA details.

How to set it up

  • You need to have a box management premium subscription.

How to add / create

  • You can add existing users as related users.
  • Search user by name and add existing user as related user.
  • You can create new user and set as related user.

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SEPA Handling

With today’s release we are introducing the first version of SEPA handling within boxplanner.
Box Owners can now define predefined values which will be used for member SEPA mandates and in the next step for full or semi automatic payments.

Within the Box Settings a new Tab is available to Set up predefined values for SEPA such as Creditor Identification, a Mandate Identification Template and a description which is used for the member SEPA mandate.

Additionally the to be used bank account details and a default remittance text can be supplied too.

Once the Box setup is complete, the user will have automatically prefilled fields when creating a new SEPA mandate.
The member or owner can set up the member mandate under Contracts & Payments and once added the information when the SEPA mandate is valid from is directly visible.

The member SEPA document includes all necessary information to handle automatic payments.
 The first values are automatically provided by the Box Settings. Address information is copied from the user profile for convenience.

These are the preparation steps for the new Premium feature auf full and semi automatic SEPA payments. Full automatic SEPA payments will be handled through a payment provider, while semi automatic SEPA payments will be handled through an XML download. The resulting XML can then be imported into your banking software of choice or directly send to the bank depending on bank support.

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